Frequently asked questions

The video is white and/or there is no sound. What should I do ?

Subs Factory can only read the same files as QuickTime does. Test your video with QuickTime Player. If the same troubles happen, then you do not have the suitable codecs installed.

Perian is a free but very complete set of codecs for QuickTime. However, it is not maintained anymore, but is still compatible with MacOS X Mountain Lion (10.8). You can also look for the creator of your video format, like DivX, to download the correct codec.

How do I burn subtitles into the video ?

Subs Factory is not able to burn subtitles into a video - that would need a complete reencoding of the video, which is a heavy operation. To do such a thing, take a look at FFmpegX : this application is complicated to install, but should do the work. On top of that, it is a shareware. Another older application, D-Vision, should also be able to do that.

However, are you sure you must burn the subtitles in ? Using .srt files is accepted by a lot of video players, including TV boxes. Even YouTube allows to upload those files. They have the huge advantage to be deactivable at anytime, and to remain modifiable.